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Email

General: info@teammbl.com.

Order Support: orders@teammbl.com

Business: lauren@teammbl.com.

Demos: Submit via our demo page.

Chat

Click the blue chat icon at the bottom right of the page. We are usually available to chat. If you don't get a reply, please submit your contact info and we will get back to you asap.

Social

Send us a DM on one of our socials like Instagram or mention us on our Discord and we will contact you soon.

 

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Easy To Understand Policies

Frequently Asked Questions

Music School

Can I still attend classes or request a membership benefit if my membership is no longer active?


Only active members have the ability to access our Discord, classes, website or request any team benefits. Also, if you have any scheduled Skype coachings, please make sure you're an active member at the time they are scheduled to happen otherwise they will need to be rescheduled at a time your membership becomes active again.




If I forget to book my Skype coaching sessions, can I save them for later?


Skype sessions expire and cannot be saved for a later date. If you want to use them, please make sure you schedule them. Pro - 1 every quarter. Elite - 1 every month.




How can I request feedback & other membership benefits?


You can request all membership benefits here on our website. Simply click your membership level here: Intro Pro Elite Once you're on the page, click the "Request" link and fill in the submission form.




I have another question that isn't listed.


No problem! We are happy to help. Please feel free to contact us here or click the blue chat icon, at the bottom right of this page.





Mixing & Mastering

How do I send you my track files after purchasing?


Our mixing & mastering team will email you after purchasing to request the exact files they need to complete your order. You will be asked to make a folder with your track files and send it to us via Google Drive, Dropbox, or WeTransfer. If you have any futher questions regarding track files, you can contact us here or click the blue chat icon, on the bottom right of this page.




Can I request revisions?


Our team wants to make sure your mix / master is perfect. Because of this, we include up to 2 free revisions with every order!




Do you have any examples of tracks that you've worked on?


Sure! Here are a few tracks we recently worked on:




Will you give me feedback on my track?


Yes! Also, if there's anything wrong with your files / if we have any suggestions about how you could improve them to make the end results of your mixing / masterting even better - We will let you know before we start working on your project.




I have another question that isn't listed.


No problem! We are happy to help. Please feel free to contact us here or click the blue chat icon, at the bottom right of this page.




Is there a limit on how many stems I can send for mixing / mixing & mastering?


We have a 50 stem limit for mixing / mixing & mastering.

If you have more stems, you can group them, or we can work on your project for an extra fee:

Up to 75 stems = €15 euros extra.
Up to 100 stems = €25 euros extra.





Demo Submission

Do you accept demos of all genres?


All electronic music genres, yes.




Is TEAMMBL a record label?


No but we are looking for demos to support on our radio show "TEAMMBL Radio".





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Logos & Graphics

What happens after I purchase my graphics?


After you purchase your graphics, our design team will reach out to you via email to discuss your project and your vision. You will also be able to send us examples / references. We want to make sure we make the perfect graphics for you, so we will keep you in the loop every step of the way!




Do you offer revisions?


Our team wants to make sure your graphics are perfect. Because of this, we include up to 2 free revisions with every order!




How will you send me the final files?


For logos, we will send you both the black & white versions of your logo + vector files. For track covers & banners, we will send you high resolution files which you can upload to Spotify, Apple Music, SoundCloud, YouTube, etc. We can also send you the photoshop files by request.




I have another question that isn't listed.


No problem! We are happy to help. Please feel free to contact us here or click the blue chat icon at the bottom right of this page.





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